our warranties
Frame Warranty
If your frame gets damaged under normal wear and tear conditions, we will repair or exchange them free of charge one time within a 24 month period from the purchase date. This warranty does not cover discontinued frames, any lost/stolen/discontinued frames or parts, and it is voided if the frame is glued or taped.
Lens Warranty
If your lenses are treated with a premium scratch resistant coating or anti-glare coating, and they scratch, we will replace them free of charge one time within a 12-month period from the purchase date.
Lens replacement must be in the original prescription.
If your frame gets damaged under normal wear and tear conditions, we will repair or exchange them free of charge one time within a 24 month period from the purchase date. This warranty does not cover discontinued frames, any lost/stolen/discontinued frames or parts, and it is voided if the frame is glued or taped.
- For TC Charton the same warranty applies for a 12 month period from the purchase date.
Lens Warranty
If your lenses are treated with a premium scratch resistant coating or anti-glare coating, and they scratch, we will replace them free of charge one time within a 12-month period from the purchase date.
Lens replacement must be in the original prescription.
